Customer's Voice
A Great Number of Thanks Letters

We Are Open To Your Feedback
At this time would we like to say thank you to all our happy customers who purchased our vehicles. Thank you as well to those who sent us thank you letters with photos. We are always happy to hear from you.
Meet our happy customers from around the world. Find below a great number of customer's feedback we've proudly received since 2006:

  • Dear Naka

    Thanks for all your hard work. The ford escape arrived on january 16, 2016. My family and i are very excited and thankful to be using such a fabulous vehicle. I am sending two photos taken today. Fabulous deal, fabulous vehicle makes the family and me very happy.

    MicronesiaChang William from , Micronesia
    Dear Mr. Chang William

    Hello, how are you??
    Thank you very much for your comment and very nice photos.

    I will immediately ask my staff to update these on the website and facebook !

    Very glad to hear that you have received it in well condition and your family satisfied with it.
    It is good car for family use.

    Please enjoy your car life.

    Naka
  • Dear Aki

    Hi, this is jacob nyondo from zambia standing by my canter i bought form company picknbuy24 in japan in 2015.I am very happy because i was sold a canter in a very neaty and perfect condition at an affordable price.The quality of the vehicle is very good as compared to the value of the money spent on it.Picknbuy24 are very honest dealers because they give their clients according to their specifications. Next time you want to buy a car from japan, try them and you will never regrate.

    ZambiaJacob Nyondo from , Zambia
    Dear Mr.Jacob,

    Thank you very much for your good photos!!

    Please use the car long lasting!!
    I'm very happy to support your business!!

    Aki
  • Dear Ines

    That's the guy that get the mark x
    he loves the car
    he came to my house all excited
    glad he love it

    Cayman IslandsMarvin Hinds from , Cayman Islands
    Oh, it's the Mark X!
    So he is happy with the car!
    Hehe, I knew he won't be disappointed.
    But I am glad to hear from you.

    Ines
  • Dear Ines

    Por mim a picknbuy24.Com se difere de seus concorrentes pela pontualidade de atendimento a seus clientes, todas as preocupacoes sao atendidas em tempo recorde, afirmo isso porque antes tentei comprar uma viatura com uma outra empresa mas o atendimento nao foi nada melhor e abandonei. A equipe de trabalho desta empresa e consciente que o cliente e bem mais precioso para a empresa. Eu tive este atendimento que merece agradecimento. Outro aspeto e o cumprimento dos prazos desde pagamento ate a entrega. As datas previstas neste processo todo nunca falharam e o meu carro desde a negociacao ate a recebimento o tempo foi de dois meses. Posso considerar que comprei o carro em tempo recorde e em bom estado operacional.

    Recomendacao
    gostaria que o cliente pagasse e recebesse a viatura que escolheu e nao depois do pagamento dizer o carro foi pago por outra pessoa para depois propor outro carro. Isso aconteceu comigo apesar que recebi bom carro mas esta situacao pode criar transtornos e tirar vos a credibilidade.

    Veja a foto em anexo fazendo turismo durante a quadra festiva de natal e de fim do ano com os meus filhos. Nesta foto ja tinha percorrido 2000 km apos a rececao da viatura.

    MozambiqueAurelio Cesario Rafael from , Mozambique
    Caro Sr. Aurelio Cesario Rafael,

    Acuso a recepcao do seu comentario e fotografia e fico muito feliz por ter recebido o carro depois de alguns percalcos.

    Agradeco muito as suas palavras pois sao muito reconfortantes.

    Os seus comentarios vao com certeza ajudar a melhorar o nosso servico.

    E para isso que aqui estamos, para ouvir boas e mas coisas.

    Ja sabe que estarei deste lado se precisar de alguma coisa.

    Desejo uma boa conducao e que toda a familia se divirta a bordo do carro!

    Boa viagem e Bom Ano 2016!

    Ines
  • Dear Ines

    Is very nice, thank you very much

    MozambiqueValerio Ricardo Sitoe from , Mozambique
    Caro Sr. Valerio Sitoe,

    Agradeco a simpatia e o envio da foto!

    Fico feliz por saber que ja recebeu o carro, foi muito rapido.

    Boa conducao neste novo ano!

    Ines
  • Dear Ines

    Obrigado recebi o carro em boas condicoes fora o ar condicionado que nao gela bem.

    MozambiqueAlberto Carlitos Talhada from , Mozambique
    Caro Sr. Alberto Carlitos Talhada

    Fico contente por saber que o carro chegou bem!

    Quanto ao ar condicionado, ja experimentou ver se o botao esta preso e se ja o rodou completamente de forma a ligar o ar?

    Pode tambem ter falta de gas no ar condicionado, nao se esqueca de confirmar.

    Boa conducao e feliz ano novo a toda a familia.

    Ines
  • Dear Ines

    Please find attach below photograph of myself and the two vehicles, both are in top working condition.

    Papua New GuineaJohn Namuri from , Papua New Guinea
    Dear Mr John Namuri,

    I am very glad to hear you have received the car!

    Thank you very much for providing the picture!

    I hope you can enjoy the vehicles this New Year.

    Wish you a nice driving and a Prosperous 2016!

    Ines
  • Dear Miyako

    Thank you pickandbuy24 for my new car i love it

    Cayman IslandsSherry Ann Smith from , Cayman Islands
    Mr. Jerrin! Thank you very much! It is a pleasure to hear the car is in good condition. Enjoy it to its fullest! Merry Xmas!

    Miyako
  • Dear Aki

    Dear mr aki above are the photos of the car and me together it's been pleasure buying from you and your team everyone at my country loves the car very much some of them were astonished as they have never heard about it before .The car is working great and performing great i must say thanks to you and your team again season greetings and i will be purchasing from you again in the future am gonna tell all my friends about your friendly service so they too can purchase from you .Thanks again god bless you

    Saint Vincent and the GrenadinesShaun Power from , Saint Vincent and the Grenadines
    Dear Mr.Shaun,

    This is Aki from PicknBuy24.com.

    Thank you very much for nice photos and nice comment to us!!
    And thank you very much for your advertisement our company to your friend!!

    If you don't mind,
    Please buy cars from us behalf of your friends.
    I hope next purchase will be not 'Future'.
    I hope it will be soon!! (^O^)

    Please have safe drive!!
    We keep supply you only good condition cars to you.

    Aki
  • Dear Aki

    We eventually got our car yesterday afternoon, we are so happy to at least have a car and now i don't have to pay extra fee to the school bus to pick up and drop off my child. Attached are some of the shots of my husband behind the wheels, my daughter (in red shirt) and her niece standing next to the car and my curious 2 year old son in the car exploring.

    Ps.. Could you please kindly send a copy of the car manual in english. The manual in the vehicle is in japanese and we don't understand japanese.

    Papua New GuineaRoseyan Sangi Atasoa from , Papua New Guinea
    Dear Ms.Roseyan,

    Thank you very much for your comment to us also nice pictures!!
    I'm really happy to support your happy life!!

    Please have safe driving!
    We supply good quality cars.
    If you use the car softly, The car can be use long long time!!

    Regarding your question.
    Every Japanese car maker doesn't expect use the car in oversea.
    Sorry not exist the manual with in English.

    If you want to know something,
    I will try to explain or translate that.

    Aki
  • Dear Ines

    I wish you enjoy the x-trail already in maputo.
    Have a nice day!

    MozambiqueSamuel Antonio Manguana from , Mozambique
    Caro Sr. Samuel Antonio Manguana,

    Agradeco a sua mensagem e a fotografia!

    E muito bom saber que a Sra. Sara esta satisfeita com o carro.

    Boa conducao e Boas Festas.

    Que o proximo ano traga tudo o que mais desejarem.

    Ines
  • Dear Miyako

    I'm sorry for the late reply of your e mail.Pleasse find attached the photo of me and my car .I'm so happy with the quality of the car from picknbuy24.Com .Its very good car with good condition. I'm very very happy!!.Thank you so much. I very much enjoy driving my car with my family. Thank you agasta.Thank you miyako. I wish you merry xmass and happy new year!!

    TanzaniaOmary Jussa from , Tanzania
    Dear Mr. Omary Jussa,

    Thank you so much for your email with the picture!

    Please let us know anytime, if you have any questions or if someone is interested to buy a used car from Japan!

    Hope we can satisfy more customers!

    Miyako
  • Dear Ines

    Sorry for late reply posted my car i was so happy about your service it's so good and trusting my car was so good condition everything is ok thanks for make my life better today my family was so happy when they saw a car thanks my friend i was informed all my friends here about your company hopefully they need sometimes for further thanks

    TongaPelikani Veleika from , Tonga
    Dear Mr. Pelikani Veleika,
    Thank you for your kindness in providing me such a lovely picture!

    I am glad to know all the children, family and friends like the car.

    I hope they can all enjoy the ride!

    Wish you a pleasant family drive.

    Seasons' Greeting and that 2016 brings all the best for you all.

    Ines
  • Dear Ines

    O carro chegou a mim em boas condicoes, sem nenhum aranhao, com tudo a funcionar exatamente como eu vi a fotografia na internet.
    Gostei de ter feito negocio com a picnbuy24.Com e espero fazer amis negocios nas proximas oportunidades.
    A viatura e um mimo

    MozambiqueBenjamim Vasco Wate from , Mozambique
    Caro Sr. Benjamim Vasco Wate,

    Agradeco o envio das fotografias!

    Fico tambem contente por saber que ficou satisfeito com o RUNX!

    Aproveite a conducao e divirta-se!

    Ines
  • Dear Aki

    I am so excited to have the car and it is so beautiful, thank you for your good and quality service that you have provided me. It is my first time to buy a car online and i really find it very easy with picknbuy24. Thank you aki for good communication, i really appreciate, the car is in a good condition as you can see it on the attached photo me and my two kids. I will be purchasing from picknbuy24 in the near future also i will introduce you to many of my friends as much as possible. Good company, big up.

    TanzaniaJane Mathew Lyakurwa from , Tanzania
    Dear Ms.Jane,

    This is Aki from PicknBuy24.com.

    Thank you very much for your message to us also very nice photo!!!

    Please please have safe drive!!
    Please use the car long time!!
    No worry we send the car only good condition one!!

    And thank you very much for your new order from your kids!!
    No worry! We supply good condition cars to your kids!!

    Aki
  • Dear Ines

    Thank you, i am really happy with the vehicle. The car is in good condition and runs fine, the only thing is that the buttons on the keys to open the car doors doesn't work but other than that the car's great and i am very happy.

    MicronesiaDerek Pelep from , Micronesia
    Dear Mr. Derek Pelep,

    Thank you very much for sending me the picture!

    It's good to know you have received the car and are driving already.

    Have you checked the remote control batteries? You may need to replace them.

    Wish you a nice and safe driving!

    Enjoy your car especially on Xmas Holiday Time!

    Ines
  • Dear Ines

    Hi ines, thank you so much, i received the car toyota wish two days ago in good condition. You guys are the best. I have bought cars from other companies there but this one you did a great job. Guess i am bringing my business to you from now onwards. I will send my photo with the cat and i want you to p publish it on your website.

    ZimbabweLameck Muzenda from , Zimbabwe
    Dear Mr. Lameck Muzenda,
    Thank you for sending me the photo as promised!
    It is my pleasure to see you are happy with the vehicle.
    Wish you a nice driving, enjoy!

    Ines
  • Dear Ines

    Attached here is a picture of our vehicle toyota harrier purchased from picknbuy24.Com. We are very happy about the car, and thankful for all your assistance in helping my family with the purchase.

    PalauWilson Subris from , Palau
    Dear Mr. Wilson Subris,
    Thank you once more for your kind comments and for sending me a picture this time!

    I am also very happy to hear all your family is pleased with the vehicle.

    I hope it will help enjoy your family time and driving!

    Ines
  • Dear Ines

    At last i got my vehicle out yesterday.
    Thank you so much for a wonderful car. All in good condition, except the battery was low. Probably because of the lengthy time it was not used.
    But that is minor, we will get sort it out.

    What a joy for my family when at last, the vehicle was parked beside the house.
    Attached are 2 shots i got.

    Papua New GuineaJuane Warupi from , Papua New Guinea
    Dear Mrs. Juane Warupi,

    Thank you for your kindness in sending me the photos!

    I am glad to know all the family is happy with the purchase.

    Enjoy your family time now.

    Yes, the battery can be easily solved by replacing by a new one.

    Wish you a nice driving!

    Ines
  • Dear Ines

    I would like to thank agasta (picknbuy24) and it's outstanding employees especially "ines" for all your prompt reply and help...Thank you!!. The car is now in a good condition with the band new parts you sent me for free....I very much enjoy driving and riding my car w/ my kids.

    Thank you agasta (picknbuy24.Com)!!!

    Thank you ines, i appreciate all the help. I recommend ines to anyone who wants to buy a car from picknbuy24.Com ....With her honesty and prompt reply.....And yes she won't leave you alone 'til you tell her you got your car and it's in a good condition.

    Thank you again ines and happy holidays!!!

    PalauFrances Pedro from , Palau
    Dear Ms. Frances Pedro,

    Thank you very much for sending us your picture!

    We are very glad to know despite all the troubles you can now enjoy the car to its fullest!

    Wish you a nice driving!

    Ines
  • Dear Miyako

    Hello and how're you doing? Sorry for not responding earlier to your previous email.
    Would like to say thank you very much to you for your great customer service provided through out the whole process in ensuring the safe arrival of the vehicle. It's a dream come true for me & my family to own such a quality vehicle. Looking forward to purchase another vehicle from pick n buy in the near future.

    Solomon IslandsJoseph Joe Wale from , Solomon Islands
    Dear Mr. Joseph,

    Thank you so much for keeping your promise to send me your picture! Very nice!
    Thank you.

    Please keep in touch and let us know anytime, if you need help!
    Looking forward to do more business!

    Miyako
  • Dear Ines

    I know its been a while since i have written back to you....I reach home from trinidad and tobago and i am enjoying my ride....Its running very smooth just like a super hero....Thank you so much ines for your time and patients. And i will continue to do business with u picknbuy.

    Please see attach of photo of my vehicle.

    BahamasDonella Mackey from , Bahamas
    Dear Ms. Donella Mackey,

    Thank you very much for taking your time and providing me the pictures.

    I am glad to know the car is still running smoothly.

    I hope you can enjoy the ride for a long time.

    Ines
  • Dear Aki

    I hope you're good health

    the car i bought for my wife is in good condition, the car walked 1600km of maputo a tete, tested at all speeds without any problem.

    MozambiqueMateus Silio Dias from , Mozambique
    Dear Mr.Mateus,

    Thank you very much for your good photo and good comment to us!!
    Please use the car with safe drive!!

    In the future, If you need another car.
    Please remember us PicknBuy24.com.

    We continuously supply you good condition cars to you.
    Also if you have any friends who are looking for import Japanese cars with high quality like you.
    Please let us know!!

    Aki
  • Dear Aki

    Hi all, my car arrived last week and was successfully cleared by a customs agent yesterday. I was so glad to see my car comes in a very good condition.
    That's really great. I am a new customer but the service that picknbuy24.Com provide is really wonderful. I am looking forward to go back to them in a nearer future. Thank you so much picknbuy24.Com.

    Papua New GuineaSteven Boping from , Papua New Guinea
    Dear Mr.Steven,

    Thank you very much for your good photo and good comment to us!!
    Please use the car long time!!
    And please advertise our company to your friends!!
    We keep provide good condition cars to you!!

    Thank you very much!!

    Aki
  • Dear Ines

    Bom dia ines. Votos de bom domingo. Me perdoe. Andei viajando nestes dias. Veja que vivo a cerca de 500 km de maputo. Olha, eu recebi o carro em muito boas condicoes que me deixa satisfeito. O carro chegou em maputo no dia 11 de novembro bronze e no dia 11 tirei o carro do porto. Ai vao as imagens.

    MozambiquePedro Rafael from , Mozambique
    Caro Sr. Pedro Rafael.

    Agradeco o envio das fotos.

    E um prazer poder constatar que a viatura se encontra em muito boas condicoes!

    Esta muito brilhante.

    Mais uma vez agradeco a sua compra e a confianca que deposita em nos.

    Boa conducao!

    Ines
  • Dear Naka

    Hi how are you, i am fine, sorry for the late reply, i bought this car for my husband, oh man he really loved the car, very good condition, runs smoothly everythings perfect.
    Thank you so much for everything, i am planning to buy my own car in the future.

    PalauJoren Inglong from , Palau
    HI Ms. Joren Inglong

    Thank you very much for your update and nice photo !
    It is very nice location and view !

    We will continuously improve our quality of car and service.
    So please keep in touch !

    if you need any support in the future, please do not hesitate to contact me.
    I will support you with my best !

    Naka
  • Dear Ines

    Ola ines e sua equipe da picknbuy

    tenho a dizer que a viatura chegou, e em boas condicoes, conforme as fotografias em anexo
    espero o nosso proximo negocio.

    Obrigado

    MozambiqueCasimiro Francisco Nhassavele from , Mozambique
    Caro Sr. Casimiro Nhassavel.

    E um prazer receber as fotos do seu Avensis.

    Parece um carro novo, esta mesmo brilhante!

    Boa conducao junto da familia.

    Aguardo o seu proximo pedido.

    Ines
  • Dear Ines

    Comentario: o carro chegou a mim em boas condicoes, sem nenhum aranhao, com tudo a funcionar exatamente como eu vi a fotografia na internet.
    Gostei de ter feito negocio com a picnbuys24 e espero fazer amis negocios nas proximas oportunidades.
    A viatura e um mimo

    MozambiqueJorge Alberto Chicuanda from , Mozambique
    Caro Sr. Jorge Alberto Chicuanda,

    Agradeco a sua simpatia no envio da fotografia!

    E um prazer poder constatar o estado do carro.

    Desejo uma boa conducao a bordo da maquina!

    Ines
  • Dear Ines

    Got the cars
    we love them
    they are very clean
    thanks very much

    Cayman IslandsMarvin Hinds from , Cayman Islands
    Hello, Mr. Marvin!
    Thank you for the nice pictures.
    Glad to know you guys are satisfied with the cars.
    Wish you all a nice driving,

    Ines
  • Dear Aki

    How are you aki? I'm sorry for the late reply of your email please find attached the photo of me and the car.
    I'm so happy with the quality of the car it's very good. I'm really happy thank you so much.

    ZimbabweGerlinde Hauses from , Zimbabwe
    Dear Miss.Gerlinde,

    This is Aki from PicknBuy24.com.

    Thank you very much for your kind reply and given me the photo!!
    I think you have satisfied our car quality!!

    Aki
  • Dear Ines

    All is well. I received the car in good condition. It is for my daughter who is away at school. She will be home for christmas and that is her christmas gift. Thanks for all ur help in getting it here. So far so good. It wax z pleasure to have done business with u and ur company.

    BahamasElvira Itza from , Bahamas
    ear Ms. Elvira Itza,

    Thank you for your pictures and for your message!

    It is really good to know you are satisfied with the car condition.

    I am confident your daughter will be very happy when she sees the present!

    It will be the best Xmas present!

    Ines
  • Dear Ines

    Attached is my photo with the car.

    Solomon IslandsMaekai Alex from , Solomon Islands
    Dear Mr. Alex Maekai,
    Thank you very much for the lovely pictures!

    It a pleasure to hear the car reach you safely despite the bad weather.

    I hope all the family is happy with the purchase.

    Wish you a nice ride on this upcoming weekend.

    Ines
  • Dear Ines

    Thanks you so much once again for the fantastic service your guys are provides for the worldwide.... You people are awesome....My dad is supper happy right now about his car and is working well and in good condition...

    Western SamoaVaosa Talopau from , Western Samoa
    Dear Ms. Vaosa Talopau,

    Thank you very much for sending me the pictures!

    I am very glad to know your father is pleased with the present.

    I hope he can enjoy the car for a long time.

    Wish you all the best!

    Ines
  • Dear Ines

    Please sorry for late response to your letter.I was out of country and was working to a place where there was no network connection.However,iam very happy because i received my pickup(car) in good condition and well serviced.
    The attached are my pictures from zambia.Thank u mrs ines, chiyomi kimura and picknbuy24.Com.

    ZambiaBenson Kazeya from , Zambia
    Dear Mr. Benson KAZEYA,

    Thank you very much for the lovely pictures!

    It's a pleasure to know you are already driving the pickup car!

    I hope it is very useful for all the family.

    Wish you a nice and safe driving.

    Ines
  • Dear Ines

    Thanks you for your contact. I am very satisfied with the vehicle it is just as described and it drives very well. I will definitely use your service again in the future.

    MozambiqueJacqueline Fongchoy from , Mozambique
    Dear Ms. Jacqueline Fongchoy,

    I am very glad to know the vehicle reached Mozambique safely and in good condition.

    I hope all the family can drive it for a long time.

    Thank you for your trust!

    Ines
  • Dear Aki

    Oh yeah, i sincerely would like to thanked you two,s so much for kind assistances and very coorperative from the start to the end that i received my dream vehicle sucessfully.

    Also i got all the particulars documentation in time before the arrival of vehicle and am so happy that you always contacting me until i received everythings regarding my car was really good service i didn,t expected.

    I really appreciate with you two,s for select very excellent car with 100% good condition. All my families,mates,friends, relatives & general public when they saw my new car they are very happy and made all kinds of good comments to your car dailers company.

    Papua New GuineaHellen Kee from , Papua New Guinea
    Dear Ms.Hellen,

    Thank you Aki from PicknBuy24.com

    I receive your email with very good message and good photo!!!

    No worry!! We continuously supply you only good condition vehicles to you!!
    If you have any friends or family member who are looking for import Japanese cars with in good condition.
    Please let me know!!

    Aki
  • Dear Ines

    My elgrand arrived just as described. It passed the uk mot test with no issues. Just waiting to get it registered now before i can drive it.

    Thanks for the great service.

    United KingdomAlan Robson from , United Kingdom
  • Dear Miyako

    Thanks a lot for your mail.

    The car is in good condition

    attached herein are in the photographs.

    South SudanJoseph Mirana from , South Sudan
    Dear Mr. Joseph Mirana,

    Thank you so much for your picture with the car. I really appreciate.

    Its very interesting for us to see the landscape in South Sudan. Thank you so much!

    Miyako
  • Dear Ines

    Bom dia minha querida senhora. Vim para a gradecer, que ja recebi o carro, dia 14/10/015 como sim ve, no anexo. Precesie a bertura do contentore. So que nao tras chavi de roda e macaco, mais doresto estao para bem que deus vos abencoe

    MozambiqueMuera Imamo from , Mozambique
    Caro Sr. Muera Inamo,

    Agradeco o envio das suas fotografias!

    E muito simbolico poder ver o carro a sair do contentor!

    Acredito que tenha ficado muito feliz.

    Agora desejo uma boa conducao!

    Quanto ao macaco, o mais provavel e ter sido roubado, pois foi enviado.

    Infelizmente acontece muitas vezes.

    Porem, espero que possa usufruir da viatura!

    Ines
  • Dear Miyako

    I received my vehicle. Its in good condition am happy with it. Thanks so much. It was great doing business with you and i hope you will be at my service next time.

    ZambiaKapaya Mwendaofyo from , Zambia
    Dear Ms. Kapaya,
    Thank you so much for your email and picutre!

    Im very glad to hear that the car is in good condition!

    Please contact us know anytime, if you have any question or inquiry!

    Miyako