Customer's Voice
A Great Number of Thanks Letters

We Are Open To Your Feedback
At this time would we like to say thank you to all our happy customers who purchased our vehicles. Thank you as well to those who sent us thank you letters with photos. We are always happy to hear from you.
Meet our happy customers from around the world. Find below a great number of customer's feedback we've proudly received since 2006:

  • Dear Masahiro

    Thanks for for your superb customer relation.
    I delayed to sent my testimonial, i want to prove if the car was for smart people.
    Really this serena is for smart people like me.
    I have nothing to complain about. It is in perfect condition.
    It is car? Of my dream.

    I enjoyed my trip from lusaka to? Dar es salaam.

    Best regards,

    ZambiaJoseph Bwalya from Lusaka, Zambia
  • Dear Masahiro

    Yesterday i received my nissan pulsar and i tell you its fantastic!! The web pictures did not real reflect the true beauty of the car. Its so beautiful that my son has fallen in love with it at first sight!! I have liked your professional way of handling the entire set of transactions.
    Please pass on the message to all staff who handled this car!! The phones , the updates and you quick response to querries makes your company different. Above all the fact that your company is listed on tokyo stock exchange made me to believe that iam dealing with genuine supplier.

    Expect more orders from the warm heart of africa i will send the picture of the vehicle once our tax authority clear the vehicle.

    Best regards,

    MalawiCharles Mkomba from , Malawi
  • Dear Tomoko

    This is a quick letter to inform you that i have received my car here at lihir and to personally thank you and 'picknbuy24.Com?Efor the service provided to me in purchasing it.
    The transaction was completed smoothly and i received my vehicle, a mitsubishi pajero exceed, in very good condition and within a more than acceptable timeframe, considering it came from japan all the way to eastern papua new guinea. I was also impressed with both the quality of the vehicle and of course, the very reasonable price.
    I have included for you, a picture of my family and me with our new car at a local beach on lihir.

    Thank you once again tomoko for your great service and follow-up communications, both by email and personally on the telephone.
    I would be very happy to recommend picknbuy24 and you to anyone considering buying a quality, used vehicle for a great price.
    Thank you once again for your excellent service.

    Best regards,

    Papua New GuineaJono Hoare from , Papua New Guinea
  • Dear Masahiro

    Yes, i have received the nissan serena, and its running good. It is now fully registered locally after clearance form interpool.
    I will send you more information in the course of next week.

    Thanks a million times.

    ZambiaJohn Bwalya from Kitwe, Zambia
  • Dear Tomoko

    Konnichiwa takiguchi san & aihi san,

    i just wanted to write and thank you both for your kindness during the purchase of my vehicle from japan.I am glad to say that the car is now on the road and my mobility to work and getting around to places has improved a lot.

    I first saw the car on the internet on picknbuy24.Com. I was looking out for a strong reliable car and i always believed in mitsubishi and toyota to deliver such a car. (Even if they were used cars). I am an outdoor kind of person and any car that looked like a jeep appealed to me. Given the road conditions in most of png, i preferred a 4wd with manual transmission as well. I also considered traffic congestions in the city roads and decided on a small car for easy maneuvering and parking. Low milage was also what i was looking out for. I preferred anything with earth colors. And most importantly, with the low currency exchange rate, the price had to be affordable. My pajero jr. Fitted all this.

    I chose agasta as they had sold cars to png and i felt confident that they would understand me. I was impressed with the quick response from agasta and even more so when i got a call from japan. It was good to talk to someone as they understand you better and you get what you expect. It was easy to talk to them and they were helpful all the way. Even introduced me to a clearing agent inchcape in png! I am glad to have worked with their recommended agent as they were just as helpful. Being a first time importer, i had all the information before the ship arrived with my car. This was all done in three weeks! I couldn't believe how fast this can be!
    Thank you twos for this experience.

    Arigato gosaimasu
    i would recommend you all to my friends and family if ever they wish to import a used car from japan.
    Kind regards,

    Papua New GuineaGretel Orake Ngason from Alotau, Papua New Guinea
  • Dear Masato

    Thanks to agasta!
    You are doing just the right thing for us here in zambia and rest of africa. Believe me; most people here are hoping to get smarter with you after they've seen what your sale gave me including a rare free flight.

    I've seen the rest, but you're the best. Thanks a lot to tomoko (very professional) and all your staff who helped me to own this car easier and faster than i thought.
    We shall expand your sales to zambia, hey.Stay cool!

    ZambiaVictor J. Jalabani from Lusaka, Zambia
  • Dear Tomoko

    Below is the testimonial as written by alber(the owner of the car)t:
    my lucida car has a good appearance. It's fuel consumption is very good. It has a well structured shape with attractive accessories such as cd, fasten felts, moon roof etc. It has comfortable seats with refreshing color that can blind someone to believe that it is a brand new car.
    It is stable on the road with solid shock absorbers. Whenever it is running at a fast pace, wheels stick firmly to the ground without swaying. It is reliable and dependable."

    My testimonial would be this:
    "dealing with agasta was a pleasure. As the middle man between my father-in-law and the company, i dealt with tomoko and found her to be very concerned about making sure that we as customers were satisfied. There were no questions left unanswered and we were never at doubt as to the reliability or the genuiness of the company or the product. We would certainly consider doing business with agasta again without a second thought."

    Thanks for all your help

    ZambiaAlbert Kasapo from Lusaka, Zambia
  • Dear Jun

    Thank you very much for your service!
    This is my new (honda cr-v)pictures.We are happy that you have help us till now.
    I hope next time you can hlep me again.

    Regards,

    Papua New GuineaAlex Poh Thuang Wong from Western Highlands, Papua New Guinea
  • Dear Masahiro

    Thanks for calling to me, i'm really happy about your car that's excelent condition. I want by some more cars but i can't do it now a days because am planing to go sri lanka next month once i come back from holiday we will do our bussiness again keep in-touch.

    Thanks & rgds

    MalawiW.R. Weerasinghe from Blantyre, Malawi
  • Dear Jun

    Busy advertising picknbuy24.Com!
    You people are great am busy advertising for you here in zambia. Your service is excellent!

    ZambiaLillian Bwalya from Lusaka, Zambia
  • Dear Masahiro

    L finally got the nissan mistral and l would like to thank you for the proffessional service you rendered to me. It was actually my first time to order a car on the internet and l will never regret doing it.
    The vehicle is in an immaculate condition and l enjoyed my drive from dar es salaam to lusaka, the notorious iringa escapement in tanzania were no match to the mistral.

    Whereever l go ,people keep on asking questions about the vehicle and they cannot believe that l got it from the net.
    Finally l will be forever indebted to you guys at agasta for selling me such a wonderful car and l can assure you that l will spread the good news about your proffessionalism.

    Kalebaleka (may the sun keep on shining on you in our local language
    thank you

    ZambiaDavison Kambaila from Lusaka, Zambia
  • Dear Masahiro

    Yesterday i received the nissan presea i ordered and very happy with the vehicle. I hope to buy from you very soon again when? I am ready to buy my next vehicle which will be a benz c200 or c280 if you stock any. The car arrived in good condition and is very neat. Thank you very much.

    ZambiaGodfrey Kamungulu from Kitwe, Zambia
  • Dear Masahiro

    I have received the pajero in good order and shape. The vehicle finally reached yei, south sudan last saturday. I am sorry i did not inform you immediately because the internet connectection was poor. Yes my phone number is out of use (got lost). Accept my appology. I hope to tell you more about business opportunities in south sudan on a personal note.

    Regards,

    SudanLokujo Chaplain from , Sudan
  • Dear Tomoko

    I wish to express my sincere gratification to agasta for quality of service provided during the entire period of our transactions.? Finally i got the car which actually arrived in good shape.? I could not believe the quality of the car as it was indeed in perfect condition both mechanical and physical.? I drove it all the way from dar es salaam without experiencing any problem.?

    For the next car, i will definitely not look anywhere else but agasta.?

    Thanks to the entire group of staff that made this experience wonderful more especially to you tomoko for the timely advise and support that you rendered to me even at the time i was making a choice of the car.? You are just wonderful.

    Thanks

    ZambiaKabwe Kabaso Fegus from , Zambia
  • Dear Masahiro

    I am currently on holiday in zambia. Am sorry for taking long in getting back to you.
    I receieved the car and am very happy, it was in perfect condition.

    Thankyou very much

    ZambiaKalaba Kanungwe Felix from Kitwe, Zambia
  • Dear Masahiro

    Thanks for the beautiful toyota sprinter you have sent to me. I have now received itand i did not expect it would be so cute. My wife will really love this- its a gift to her.

    With this expect to get more orders for the warm heart of malawi.

    Next year it would be a three tonner truck for my personal business.I promise to buy from you.

    Best regards to all your team

    MalawiPeter Synod Mpaya from Blantyre, Malawi
  • Dear Masahiro

    I collected the delica from my friends garage, its is now uk registered, with test certificate and on my drive way.
    This vehicle is like a tank all though a luxury tank i may add. I'm very happy in the purchase. I have a caravan and intend to tow with delica to uk coastal town of devon from 6/9/07, plus next year i intent to qualify as a yacht master, so driving to the coast in this delica is just the thing required.

    I will be in the market soon to buy a toyota harrier 3000 from 1997 to 1999 colour black of black and grey, low kilometres and with a grade of 4 to 4.5, Having dealt with you mr. Hiro i see no reason to buy else where.
    For me now i will never buy a new vehicle in the uk again when i can get so much of a vehicle used in japan, we share on common goal for sure we both drive on the same side of the road.

    Thank you mr hiro for your time and efforts.

    United KingdomDavid Goodier from Greater Manchester, United Kingdom
  • Dear Leann

    Hi miss leann how are you?
    I finally got the car after many days of searching. It looks great. I love it. I hope we can continue to do business as before.

    Thanks forall the help you gave. I will send a picture as soon as i can.

    BahamasGordon Blake from Goergetown, Bahamas
  • Dear Masahiro

    Iam so grateful that i received the nissan bluebird from you .
    Please thank all your staff for the joint effort that made the whole exercise successful.

    All is okay now and the vehicle is in good condition and very comfortable.
    Once again thanks very much and regards to you all.
    I will continue introducing more and more people to your excellent company.

    Please keep it up with your usual good work.
    Regards

    ZambiaEdward Chanda Makumba from Lusaka, Zambia
  • Dear Masahiro

    Yes received the car and it is great. The performance is very good and enjoying the driving and i am satisfied.
    Thank you

    ZimbabweMandima Lovemore from Gweru, Zimbabwe
  • Dear Masahiro

    I collected the vehicles in one piece as advertised and i wish to thank you and you team for being very sincere and honest during the duration of the transaction.

    Keep it up guys! Bravo! You are the best!
    Regards

    ZambiaBless Mugala from Lusaka, Zambia
  • Dear Masato

    I had an immediate need for a car so i decided to just search on the internet for a neat unit. I searched until i came across picknbuy24 from agasta, japan used cars. I went through the list ands selected what i thought was cheap.
    It was very impressing as i enquired i got the reply the same day, thanks to the kind, responsive & wonderful staff of agasta co. Within a short time everything was arranged and my car was on the ship, very fast indeed. After only two weeks sailing my car was at the wharf.
    At the first glimpse, i thought my car was someone else's as it was near new and in fact very cheap. It impressed me very much. As i drove around the city my friends admired the car and commented. A friend offered to purchase the car from me but i refused. There is great interest amongst my friends and they have asked me that i will order for them from agasta in the near future.
    Thanks to you all out there at agasta company.

    Regards,

    Papua New GuineaKumba Wapp from , Papua New Guinea
  • Dear Masahiro

    This is to confirm that i collected the unit from mombasa, have registered it and?Are satisfied with the quality and excellent condition after driving it for 1200km to kampala with half of this distance on very rough roads.

    I still even have an extra 3000km before the next service is due. Many thanks for your assistance,honesty, calls and email correspondence?In this transaction and trust we will be doing business again soon. Thanks to you and your team at agasta.

    Best regards,

    UgandaDaniel Zziwa from Kampala, Uganda
  • Dear Leann

    I have now received my toyota town ace noah. I wish to thank you for the excellent service i received during the period of purchase, payment and shipping of my vehicle.

    I have bought vehicles from other japanese car dealers but i must honestly say your service surpasses them all.
    Whenever i had a query it was promptly attended to by a telephone call from your competent staff.

    Special thanks to leann who attentively listened to my every concern.
    I have since recommended you to a couple of good friends and would not hesitate to buy another vehicle from you. I really would not mind to be part of such an immaculate organization.

    Sincerely yours,

    ZimbabweChristopher Niell Mukobe from , Zimbabwe
  • Dear Jun

    After years of saving up for a motor vehicle i had wanted so much to get value for my money and buying on the internet is a stunt that most people in my country would term "crazy".
    Coming from a country where buying a motor vehicle is a great achievement, friends where happy for me but when they heard i wanted to buy from the internet they thought i had lost my mind.
    After days of searching through google i came across the picknbuy24.Com and because i was also a bit scared for my money i went to the "below $2000" section and picked out my toyota carina 1995 (my road). I was almost immediately contacted by my agent mr masahiro terashita who has been so good and helpful to me. Meanwhile all friends where anxious to see the outcome of my transaction.

    My first mail to hiro was on 22.08.06 And almost immediately i paid for the vehicle. Confirmation of payment was done and the etd for the ship was 10.09.06 And eta 10.10.06. I went to dares salaam myself to pick up my vehicle and i was shocked at the quality of the vehicle that was given to me. The vehicle was immaculate and in very good condition.

    Value for money.
    Picknbuy24.Com turned out to be the best option for me and since then friends have expressed willingness to let me buy vehicles for them from agasta co ltd. I have since bought a toyota corolla for a good friend who as well seems to be very impressed with proceedings. Again i say thanks jun, hiro and the team at agasta co.,Ltd keep up the good work and expect more business from me.

    Your satisfied customer,

    ZambiaLloyd Bowa from Chingola, Zambia
  • Dear Leann

    I would like to express my gratitude to you on the assistance rendered when purchasing a vehicle for my husband. You fulfil our dreams and we never thought we could own a nice vehicle of that kind. I got the vehicle from south africa to zimbabwe on 02/04/2007 and everyone at the zimbabwean border were busy taking your website.

    Extend my gratitude to?The?Members of?Staff at your organisation who made this transaction a success. Im glad that you are also advertising your website in our most read paper, the the herald.

    Regards,

    ZimbabweFadzayi Mhenyu from Ruwa, Zimbabwe
  • Dear Masahiro

    Thank you to all the members of staff at agasta co., Ltd. For a lovely vehicle you sold to me.
    I'm very happy with the quality of the car and it's worth the money i paid for.
    I've advised my friends here to browse your wedsite and search for the vehicles they what to buy.
    All my friends are amazed that i' ve bought a quality car at a tender age.

    Regards,

    ZambiaMubanga Chisanga from Joondanna, Zambia
  • Dear Leann

    I must say first thank you very much for your patience and professionalism in dealing with me.
    The car itself made me ecstatic as i can say without any reservation, it looks better than it did in the photo.

    My friend who also bought a car from you after i did, is anxiously awaiting his and i have referred your company to other friends of mine who are seeking vehicles to purchase from japan. Once again leann thank you from the bottom of my heart for your professionalism and your patience. It was indeed a pleasure doing business with you and your company and i was not disappointed.
    Thank you

    BahamasMubanga Chisanga from , Bahamas
  • Dear Leann

    Hi leann,
    blessings to you friends.
    Thank you so much, my good friend i will write any time from now.
    You are a good sister.

    Thank you

    ZambiaKilyoni Kilunde from South Chingola, Zambia
  • Dear Masahiro

    I personally thank you mr hiro and your staff for having sent me a car as ordered.
    I assure you to be standing as your ambassador in creating good clientele with the community around me here!
    Big up men! Expect more customers!

    Thanks

    TanzaniaIsmail Pangani from Dar es salaam, Tanzania
  • Dear Masahiro

    Hope you and your business continues to prosper.
    The car is great. I have no more problems with it since that first day when it would not start. It was the battery that need charging up.
    I must admit it looks better here than it did on the website.

    I love my car!! I love also the way you do business. You have a professional and personal way of conducting business.
    You show much concern that i received the car and that everything is fine. I am happy to let you know that everything is great from the start of our transaction straight through to the final.

    I have recommend your website to about seven people so far they all love my car. They are all in the market for a car; i trust they will find what they are looking for on the website.

    Thanks for everything again hiro.

    BahamasVenetia Knight from Nassau, Bahamas
  • Dear Jun

    I want to thank all the staff at agasta for the professional support you have offered me.

    I went on with my search on the internet, i came across picknbuy24.Com. I then went on to register with agasta, and the response and reception was amazing. I got the little information i needed for that moment, and i found a better car (honda inspire) than the one i had found at other website. I showed my friends and they were quite impressed with the selection.

    To my surprise i received a call from leann at agasta the next day after my registration.
    I really would like to thank leann for convincing me through her assistance, that it was possible for me to purchase the car i had located.
    My quest for cars got to a halt as i got interested in the agasta deal over the competitor's deal.
    I should say by far you are better than other car sales because of your quick positive response and faithful reputation, i am impressed.

    I would have said more but i'll just cut it short.
    I managed to attract a number of interested buyers, who maybe in the few months to come, will order from you. Everybody thinks i'm lucky to have a good deal but it's your professional staff that made it possible.

    Thank you very much.

    ZimbabweTonely Ngwenya from Harare, Zimbabwe
  • Dear Masato

    I enjoy the vehicle very much. I was just not aware that the 4wd was a permanent feature, and as such is a little steep on fuel consumption.
    I was under the impression that one can engage the 4wd at appropriate times and spend most driving in 2x4. Otherwise this vehicle is very enjoyable.
    In lesotho of course, taxi drivers are such a menace.
    I have already had an accident encounter with a taxi driver hitting my vehicle on the rear. Replacement was cost $1.8 So i settled for panel beating. You can now have the opportunity of seeing me with your vehicle.

    LesothoTaole Tesele from Maseru, Lesotho
  • Dear Jun

    May i register my heart felt gratitude towards your sincere friendly business dealings. You make us your customers feel part and parcel of your company because of your superior customer care. You are patient with us, you don't harass us when we are taking a little bit longer to settle our contracts. It is like you put yourselves in our shoes because money is hard to come by some time.

    I love your cars because the way i see them on your website is exactly the way they appear when i receive them. The tinny details you give are the ones we get on the cars when they come to our country. This increases our trust in your company.

    Your sales follow up is appreciated too. You promptly update us on the shipment and always call to find out about our orders, i find it unique because many companies don't always do it.

    I have not regretted having dealt with you and will always buy from you.

    Long live agasta co., Ltd.

    UgandaFrancis Otyama from Lira, Uganda
  • Dear Jun

    May i thank you again for making sure the car was clean as you had promised.
    The whole car was clean and the dirt on the roof was from birds as the car was parked under a tree. My family members were all happy to see what you promised is exactly what you did.

    Regards,
    your satisfied customer

    KenyaFrancis Kimani from , Kenya
  • Dear Leann

    I traveled safely and the vehicle is sweet. My wife and my daughter now feel that they have a?Father who cares for them.Agasta and you personally have made my dream come true. It is very difficulty to own a car in my country but agasta has made it very easy for me.

    Thank you.

    ZambiaBanda Aaron from Mongu, Zambia
  • Dear Masahiro

    Thank you so much for my toyota corolla wagon. I was not sure that it would work, but i am so happy that i received this vehicle in one piece. Everything you described in your internet advert was in it including the kit.

    I look forward to ordering another car with you.

    Send my regards to your logistics team and the keihin shipping co. For a job well done

    best regards.

    UgandaJoachim Bernard Ochola from Kampala, Uganda