Customer's Voice
A Great Number of Thanks Letters

We Are Open To Your Feedback
At this time would we like to say thank you to all our happy customers who purchased our vehicles. Thank you as well to those who sent us thank you letters with photos. We are always happy to hear from you.
Meet our happy customers from around the world. Find below a great number of customer's feedback we've proudly received since 2006:

  • Dear Daniel

    I received the car yesterday.Thank you very much.
    Thank you again.

    Palau Aiko Ito from , Palau
    Happy to hear you received your car! Thank you for choosing us, and enjoy your new ride!

    Daniel
  • Dear Daniel

    Thank you for reaching out regarding the TOYOTA HIACE COMMUTER. The vehicle has been performing well.

    PalauMariz Delos Reyes from , Palau
    You're very welcome!

    We're glad to hear that everything with your car is in good shape. If you ever have any questions or need assistance in the future, please don't hesitate to contact us. Enjoy your car, and safe travels on the road!

    Thank you for choosing us.


    Daniel
  • Dear Daniel

    Hi, thank you. We received the van last week. It is running good.
    Isebong

    PalauIsebong Saito from , Palau
    Great to hear that the vehicle has arrived! If there's anything we can assist you with, let us know. Thank you for your feedback!

    Daniel
  • Dear Daniel

    Thank you Mr. Daniel Gonzalez and PickknBuy24. I got the car today and I'm pretty happy with it.

    PalauMarcellus Ngiraingas from , Palau
    We're glad to hear you're satisfied with your car's condition. If you ever need any assistance, feel free to reach out. Enjoy your ride!

    Daniel
  • Dear Robert

    Thank you so much sir robert . I really love my car


    PalauShiena Ann A. Saito from , Palau
    It's our pleasure! .If there's anything else we can do for you, just let us know.

    Robert
  • Dear Daniel

    Thank you so much i already get my car everything is good...

    PalauEvelyn Edwin from , Palau
    You're very welcome!

    We're glad to hear that everything with your car is in good shape. If you ever have any questions or need assistance in the future, please don't hesitate to contact us. Enjoy your car, and safe travels on the road!

    Thank you for choosing us.


    Daniel
  • Dear Robert


    Thank you for your help. My sister is very satisfied with her car, Toyota Isis.
    Thx again, talk to you later.

    Palau Henry Yuri from , Palau
    Thank you for your positive review. We are thrilled to hear that she is satisfied with your choise and that the vehicle arrived in excellent condition. Thank you for choosing Picknbuy24 for your vehicle purchase once again.

    Best regards,

    Robert and the Picknbuy Team

    Robert
  • Dear Robert

    Hi.

    The truck is good. My father is very happy with the condition and performance of the mini-truck. He has no complaints at this time.

    Thank you very much for your assistance with the vehicle purchase.



    Palau Mariur Sokau from , Palau
    Dear Mariur Im glad to heard you get this amazing vehicle arrived saved and sound you got a nice vehicle ready for heavy terrains for years to come.

    Robert
  • Dear Robert

    I hope all is well with you.

    I finally had the car delivered to me on wednesday, september 9, 2020.

    I love the vehicle and hope it will serve me well.

    PalauEvette Anderson from , Palau
    thanks again for your words looking forward to see you in the future

    Robert
  • Dear Daniel

    Good morning my friend, daniel
    so happy to receive your responsible and efficient reply this morning,
    i think you and the company can have perfect results,
    you must be a long-term partner of our company in the future. If you want to buy a car, you must buy it from you. This will also increase my prestige in the company and will not cause me personal loss. Thank you very much! !
    May you have a beautiful and happy day!

    PalauKang Liu from , Palau
    thanks again for your words looking forward to see you in the future

    Daniel
  • Dear Robert

    Hello,
    this is bedbii. I recently purchased the toyota alphard from picknbuy. I am very happy with my alphard at present, and i also have not been faced with any problems with the van. I thank you for your assistance during the process of my purchase. Here is my picture with the van that you requested.
    So far i have been pleased with the vehicles i purchased from picknbuy! Take care and keep safe.

    PalauBedbii Chokai from , Palau
    thanks for the photo it looks amazing we are happy you enjoyed the car and looking forward to do business again

    Robert
  • Dear Mat

    As promised. Thanks again for your help.

    PalauRoderick Chua from , Palau
    It was a pleasure dealing with you.
    Please refer our company to all of our friends.

    Mat
  • Dear Mat

    Please see attached picture of my cousin and his car.

    PalauJennifer Kailau from , Palau
    Thank you very much for the picture,
    Your cousin seems very happy with the vehicle!
    Let's keep our good relationship.

    Best Regards,

    Mat
  • Dear Naka

    Thank you very much picknbuy24, it's so amazing!

    PalauGenaro Abuan from , Palau
    Dear Mr. Genaro Abuan,

    Thank you very much for your purchasing Mr. Abuan and providing me good pic.
    I am also happy to hear that you have received your ALPHARD in good condition, and
    were satisfied with our service too!

    This Toyota ALPHARD is the Top-class of Family car from Toyota.
    Very comfortable and smooth driving.

    Please keep in touch and let me know if you need any support in the future.

    Naka
  • Dear Naka

    In behalf of ms. Sohee park from paradise hotel we would like to say thank you and we are very satisfied for the nissan juke that we purchased from your company. Very good customer service fast and hassle free.
    Looking forward to ordering more cars from you soon.

    PalauShelly Jane Calvo from , Palau
    Thank you very much for your update with nice photo and comment.
    I am also glad to hear that you have received it in good condition and were satisfied !

    Please enjoy driving this new style of suv with economical and powerful engine !

    Naka
  • Dear Anne

    How are you? I am pleased to officially inform you that i took delivery of my dream car - toyota rush a week ago and i have been enjoying driving it.
    Although the car did not come with any tire wrench and tools, i'm still satisfy i bought this car and would not hesitate to recommend picknbuy to my friends. Thank you very much for your business.

    PalauClement Gbewonyo from , Palau
    Dear Mr. Clement,
    I am glad that you are happy upon driving your car.
    Here in PicknBuy customer satisfaction is our goal.
    Thank you for trusting us.

    Anne
  • Dear Marupov

    Good day to you sir. I received the car in good condition. Thank you very much for great customer service you gave me you and your team. I am pleased with the car i purchased from picknbuy.. It was worth the wait. Thank you once again.. I'm looking forward to do business with your company in the future.

    PalauCleopetra Florencio from , Palau
  • Dear Mat

    I love my car so muj. Thank you all for your help. The only thing that is not working is the stereo. And also i just found out today about the back wiper.
    When i try to on the sprinkler (water for the window so we can wipe) it's not working and i find water coming in to the floor on the driver side.
    So i'm thinking of bringing it to the shop so they can check the pipe if it's leaking.
    But other than those two. Everything is going/doing great...

    PalauAot Kloulechad from , Palau
    Dear Ms . Aot Kloulechad,
    This is Mat from PicknBuy24.com, how have you been?
    Thank you very much for the nice pictures!!!
    I'm glad that you are satisfied about your vehicle.
    As for the leaking problem, I'm very sorry that we did not detect that problem here in Japan on the last inspection.
    If you need a part or help from us, please let me know.
    It's probably the small hose that goes from the washing fluid tank to the back that is cut somewhere?
    I'm looking forward to provide other vehicles to your family members.
    Please update me on the issue.

    Mat
  • Dear Aki

    I have got my car from the port two days ago, it's really nice and i like it very much! If i don't say it's a used car nobody can see it, it looks just like a brand new car.

    Thank you very much for your service, i had a nice shopping experience with picknbuy 24.

    PalauFanghui Chen from , Palau
    Dear Ms.Fanghui,

    This is Aki from PicknBuy24.com.

    Thank you very much for your good photo and good comment to our quality!!
    I really glad to you have got satisfied the quality!!

    Aki
  • Dear Ines

    Attached here is a picture of our vehicle toyota harrier purchased from picknbuy24.Com. We are very happy about the car, and thankful for all your assistance in helping my family with the purchase.

    PalauWilson Subris from , Palau
    Dear Mr. Wilson Subris,
    Thank you once more for your kind comments and for sending me a picture this time!

    I am also very happy to hear all your family is pleased with the vehicle.

    I hope it will help enjoy your family time and driving!

    Ines
  • Dear Ines

    I would like to thank agasta (picknbuy24) and it's outstanding employees especially "ines" for all your prompt reply and help...Thank you!!. The car is now in a good condition with the band new parts you sent me for free....I very much enjoy driving and riding my car w/ my kids.

    Thank you agasta (picknbuy24.Com)!!!

    Thank you ines, i appreciate all the help. I recommend ines to anyone who wants to buy a car from picknbuy24.Com ....With her honesty and prompt reply.....And yes she won't leave you alone 'til you tell her you got your car and it's in a good condition.

    Thank you again ines and happy holidays!!!

    PalauFrances Pedro from , Palau
    Dear Ms. Frances Pedro,

    Thank you very much for sending us your picture!

    We are very glad to know despite all the troubles you can now enjoy the car to its fullest!

    Wish you a nice driving!

    Ines
  • Dear Naka

    Hi how are you, i am fine, sorry for the late reply, i bought this car for my husband, oh man he really loved the car, very good condition, runs smoothly everythings perfect.
    Thank you so much for everything, i am planning to buy my own car in the future.

    PalauJoren Inglong from , Palau
    HI Ms. Joren Inglong

    Thank you very much for your update and nice photo !
    It is very nice location and view !

    We will continuously improve our quality of car and service.
    So please keep in touch !

    if you need any support in the future, please do not hesitate to contact me.
    I will support you with my best !

    Naka
  • Dear Ines

    We are so happy with the car, appreciate every help we got from the first day we started the process. We doubt the service at the beginning as we were not sure because it was our first international purchases.
    When we got the call from one of the sales representative that's when we knew it is a reliable and trustworthy vehicle agent.
    We are super excited about the car, its all in excellent condition. For who ever is planning on purchasing a vehicle, i tell you picknbuy is the best. Keep up the excellent service and looking forward to purchases another vehicle :-)

    PalauTakemora Satoa Vaifale from , Palau
    Dear Mrs. Takemora Satoa Vaifale

    Thank you so much for your kind message !
    I am also very glad to hear that you have received the car in good condition and you satisfied with the quality of our car.

    We will keep trying to improve it for future business.

    Please enjoy driving your WISH and make good memory with your family !

    Ines
  • Dear Ines

    Thank you so much! My mother, helena, is so happy and sends her sincere gratitude! Thank you again and i myself is fully satisfied with all your work!

    PalauJovani Adachi from , Palau
    Dear Mr. Jovani Adachi
    Thank you very much for you kind email and photo!

    I'm very glad to know your mother is happy with the purchase.

    That is indeed a very nice car with a lot of comfort.

    I hope she enjoys the ride.

    Ines
  • Dear Aki

    First of all thanks for the assistance in processing payments and delivery of my beautiful car.

    I've been driving it around and man, it feels great. I will surely recommend to my friends your website so they to can have their dream car.

    PalauRomson Remoket from , Palau
    Dear Mr.Romson,

    This is Aki from PicknBuy24.com.

    Wow!!
    Thank you very much!!
    I believe you have satisfied our car quality and service!!

    Please keeping touch to us!!
    We will provide you only good condition vehicles!!

    Aki
  • Dear Ines

    Hello, thank you very much for your business. I want to let you know that i already recieved my car and i really loved it. You guys said its used car, but for me its not it looks like a brand new car. Thanks again for your good service! And thank you for putting fuel, i thought when i go pick up my car i have to bring my fuel.

    PalauJorella Kenty from , Palau
    Dear Ms. Jorella Kenty
    Thank you very much for your reply!

    I'm very glad to know you liked the car and that is in good condition.

    I wish you a long last drive!

    Ines
  • Dear Naka

    I do not usually write fan letters to companies, but i have to make an exception for picknbuy24. The subaru forester is the best used car i have ever bought, maybe the best car i have ever bought period. The car is exactly as described and in excellent condition, both inside and out. Your sales staff was superb at keeping in touch and straightforward in answering questions, including honestly and accurately describing the condition of the tyres which i had asked about. All the used cars i have bought in the u.S. Have come with major problems that needed costly repairs, so i was worried about buying a used car that i couldn't even look at in advance. You need not have worried. I was reassured by your warranty, but as it happens, i have no reason to make use of it. I would recommend your company without hesitation to anyone thinking in the market for a used car.

    PalauDan Dorfman from , Palau
    Dear Mr. Dan Dorfman

    Hello, how are you?
    Thank you very much for your updates !!
    I am very happy to hear that you have received the car in good condition and you were satisfied with it !

    This Subaru FORESTER is 4WD vehicle and very strong.
    Please enjoy driving !

    Naka
  • Dear Kazuya

    We love our car and the service you provided was beyond our expectations. We will buy from you again when the need arises and will recommend you to others.

    PalauBrian Gates from , Palau
  • Dear Naka

    Thank you for your help especially your great community service.
    I will be recruiting customers so if i'll ever find someone who would want to purchase a car i will recommend picknbuy24!

    Best regards.

    PalauMariean Kazuma from , Palau
  • Dear Rei

    Thank you so much!
    I've been meaning to email you but i couldn't for a while as we recently had a typhoon pass through and our office was not operational. Everything is ok now and i'm glad the car came after the typhoon.

    I actually picked up the car four days ago. It truly met my expectations. I think even higher than i expected. Wow! Thank you again for your exceptional customer services. All in all, i love the car. I love the seats, the interior, the color, everything. Even the tires, i noticed they were new. And most importantly, it drives great. Arigato gozaimsu!

    There was a minor problem though but we have fixed it. When the car arrived, i think during port inspections in palau, the people who inspected the car had oil on their hands so the car had grease marks all over it. It couldn't come off with soap and water so my husband bought some stronger cleaning agents to remove them. So the car looks shiny and new now. Again, thank you very much for everything. I will definitely inform you of future purchases and will also recommend you and your company to my colleagues, family and friends.

    Sincerely,

    PalauIsumechraard Ngirairikl from Koror, Palau
  • Dear Kazuya

    I'm sending this e-mail attached a picture with me and my son, without my
    wife cause she is very busy.

    If you need any thing, you can call.

    Thank you ver much.


    PalauSorens Meyar from Koror, Palau
  • Dear Naka

    I would like to take this opportunity to thank you for your service. I am real satisfied with my nissan tino. It was worth it and i get allot of good comments about my car.
    Thank you picknbuy24.Com for the guaranteed service.

    Attached is a picture of my husband and my son at riptide beach in palau.

    Best regards,


    PalauEunice Rafael from Koror, Palau
  • Dear Naka

    Attached are photos of me and the cr-v so please review and let me know if anything. I will contact you directly soon in the near future when i?EEEEeeeeeeeeeeeeeeeeeeefm set and ready to buy couple of the elgrand or hiace van...

    Thank you very much,,ssiiiiuu bbuu uuiigg

    PalauBarrett Ridep from Koror, Palau
  • Dear Naka

    I am writing you this message expressing my heartfelt appreciation for your kind assistance and for making my "dream car" a reality.

    I have received the shipment on wednesday and when i saw that cube in koror port i cannot believe my own eyes as i was not expecting a used car to be this nice and clean. And the extra effort you did by installing the hub cap on all four wheels... I love it... And i love you for that!

    I will be happy to tell all my friends in palau about your company. More power to picknbuy24.Com and agasta co., Ltd.!

    Thanks again. Godspeed.

    PalauLuis Sol from Koror, Palau
  • Dear Naka

    Good afternoon.
    I just want to let you know that my husband and i got the car on monday morning. The car is running good and i have been busy taking my family for a ride for the last two days. My husband and i just want to thank you for your very unforgettable kindness service and help that you've done for us.
    Oh and my brother may be will give me his money sometime next year to order his car like my car.
    And so if he does give me his money to order his car i will email you so that you can help me again.
    Okay so thank you very much again and have good day.


    God bless you from your customers
    lbong walter and our special girl
    kisia mengrang mikel

    PalauKuniwo Mikel from Ngerchemai, Palau