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Frequently Asked Questions

About Import Procedures

  1. Q1Which documents do I need to receive my car?
  2. Q2Do I need to contact a clearing agent?
  3. Q3How do I find the clearing agent?
  4. Q4When can I receive my car?
Q1Which documents do I need to receive my car?
A1

The below documents Will be sent from AGASTA.

  • Customs Invoice
  • Bill of Lading

*Other documents may be required depending on your country's regulation.
Please contact your local clearing agent for the details of the necessary documents.

Q2Do I need to contact a clearing agent?
A2

Please consult with your local clearing agent as soon as you found a car from our website.
They will quote you extra cost after landing at the port, and also give you all the instructions to register in your country.

Q3How do I find a clearing agent?
A3

You can choose your own reputable clearing agent in your local area, or you may wish to contact our preferred clearing agents in your region.

Click to see Our preferred clearing agents

Q4When can I receive my car?
A4

Contact your clearing agent and confirm the exact arrival date of the vessel and the ideal pick up date.
*Please be aware that in case you have delayed to pick up your car, may cause extra charges, such as storage.