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Frequently Asked Questions

About Shipment

  1. Q1How long does shipment take?
  2. Q2When will my car be shipped?
  3. Q3How will I know about the shipping schedule?
  4. Q4What is the information required for shipment?
  5. Q5What do I have to prepare for the shipment?
Q1How long does shipment take?
A1

Delivery of your vehicle to your nearest port will depend on the timing of your payment and the shipping company's schedule.
Please click below to see the approximate delivery times for each region.
Delivery time to your region

Q2When will my car be shipped?
A2

Shipping details are noticed within 2 weeks from the date of confirmation by our logistics department.

Shipping Schedule
Region Port Frequency of Vessels
Africa Dar es Salaam 8 times a month
Mombasa 8 times a month
Durban 8 times a month
Maputo Once a month
Carib Georgetown Once a month
Nassau Once a month
Freeport Once a month
St. Georges Once a month
Oceania Port Moresby Twice a month
Lae Twice a month
Brisbane 9 times a month
Nassau Twice a month
Q3How will I know about the shipping schedule?
A3

Booking will be arranged by AGASTA CO., LTD.. Please wait to receive the departure and arrival date of your shipment via email from our logistics department within 2 weeks from the date of confirmation.

In some cases, AGASTA will contact you to obtain further information in need before shipment, otherwise, leave it up to us. We will advise shipment details once the vehicle is confirmed for shipment by the shipping companies. Please keep a note of the arrival date and confirm with the local shipping agent in case the arrival date has been changed.

We strongly recommend you to contact your local clearing agent or shipping agent to confirm the arrival date before you collect your vehicle.

Please click below to see our preferred clearing agents list. Our preferred clearing agents

Q4What is the information required for shipment?
A4

There are three different information required to confirm shipment of your vehicle.

  • Consignee Address
    Information of the person, shown on the shipping documents.
    This is the person who receive the vehicle.
  • Courier Address
    Where shipping document will be sent.
  • Notify Party
    Contact person at the port of delivery. This is your clearing agent in most cases.
    Please inform this information in case you require us to announce the shipping schedule apart from the consignee.
Q5What do I have to prepare for the shipment?
A5

In most cases you need to do nothing. AGASTA will arrange the shipping on this side on your behalf. Once you received a notice for booking, please keep the arrival date so you can collect the car.