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Frequently Asked Questions

About Import Procedures

  1. Q1Which documents do I need to receive my vehicle?
  2. Q2Do I need to contact a clearing agent?
  3. Q3How do I find a clearing agent?
  4. Q4When will I receive my vehicle?
Q1Which documents do I need to receive my vehicle?
A1

The below documents will be sent from AGASTA:

  • Customs Invoice
  • Bill of Lading

*Other documents may be required depending on your country's regulation.
Please contact your local clearing agent for the details regarding the required documents.

Q2Do I need to contact a clearing agent?
A2

Please consult with your local clearing agent as soon as you found a vehicle from our website.

ADDITIONAL COSTS: They will provide you with a detailed quotation if there are any extra cost involved after landing the vehicle at your local port, furthermore, will they be able to provide you with the correct information and instructions for registration of your vehicle particular to your country.

Q3How do I find a clearing agent?
A3

You can choose your own reputable clearing agent in your local area, although, should you wish may you also refer to our list of preferred clearing agents available in your region:

VIEW: List Of Our Preferred Clearing Agents

Q4When will I receive my vehicle?
A4

Contact your local clearing agent and confirm the exact arrival date of the vessel, as well as the ideal pick up date.
*PLEASE NOTE: Should you delay in picking up the vehicle may you incur extra charges, such as storage.