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Frequently Asked Questions

About Total Cost

  1. Q1What is FOB?
  2. Q2What is the total cost required to own a car?
  3. Q3How much is the shipping cost?
  4. Q4What does warranty cover?
  5. Q5What is stereo installation?
  6. Q6How do I receive a proforma invoice?
  7. Q7Can you discount?
Q1What is FOB & CIF?
A1

FOB(Free On Board) = Car price + Custom clearing cost in Japan.
Prices on PicknBuy24.com are based on this FOB price.
CIF(Cost, Insurance, and Freight)=Car price + Insurance(Warranty) + Freight(Shipping) cost.
Please read A2 below for the total cost to own a car.

Q2What is the total cost required to own a car?
A2
The total cost to own a car

What is Clearing Agent?? >> See Details

Q3How much is the shipping cost?
A3

Please click "Total Cost" on the vehicle information sheet to calculate the shipping cost to your nearest port.

If you click the button and select the port of delivery, the shipping cost will be automatically calculated.
Approximate shipping cost to each port

Type of car Examples Tanzania Kenya South Africa Bahamas PNG New Zealand
DES Mombasa Durban Nassau POM Auckland
Saloon TOYOTA COROLLA $950 $900 $800 $1,450 $1,150 $1,200
4WD TOYOTA PRADO $1,590 $1,510 $1,340 $2,430 $1,930 $1,200
Wagon TOYOTA HIACE $1,530 $1,450 $1,290 $2,340 $1,860 $1,200
Q4What does warranty cover?
A4

For Buyers who purchased with "Extra Warranty" option
No claim shall be accepted unless;

  • 1.
    The Buyer notifies the Seller of any claim in detail in writing within 14 days after the arrival of the vehicle at the destination specified in the bill of lading;
  • 2.
    The Buyer sends to the Seller the following documents via e-mail or facsimile within 7days after the notice set forth above is sent: port authority's report of any damage or missing items of the vehicle; a reputable local garage's report and quotation in U.S. dollar currency for repairs; and photos of relevant damages

For other Buyers

  1. 1.
    No claim shall be accepted unless all of the following requirements are met:
    1. a.
      The Buyer purchases the vehicle with Warranty option;
    2. b.
      The car price of the vehicle purchased is above US$1,500
    3. c.
      Claimed damages is above US$300
      (the Buyer shall bear up to US$299 as a repair cost per car);
    4. d.
      The age of the vehicle is less than 10 years;
    5. e.
      For engine and transmission trouble, the number of miles driven of the vehicle is less 100,000km.
    6. f.
      The Buyer notifies the Seller of any claim in detail in writing within 14 days after the arrival of the vehicle at the destination specified in the bill of lading; and,
    7. g.
      The Buyer sends to the Seller the following documents via e-mail or facsimile within 7days after the notice set forth above is sent: port authority's report of any damage or missing items of the vehicle; a reputable local garage's report and quotation in U.S. dollar currency for repairs; and photos of relevant damages
  2. 2.

    The Seller shall not be liable for any of the following:

    1. a.
      Interior damages that are judged as minor, negligible, or invisible;
      (including without limitation scratches, cigar burns, stains and cuts);
    2. b.
      Missing or damaged interior equipments
      (including without limitation shift knobs, head rests, sun shades, spare tires, jack tool kits, floor mats, cigarette lighter, and remote controls);
    3. c.
      Exterior damages that are judged as minor, negligible, or invisible
      (including without limitation scratches, tiny dents, holes and small rust); or
    4. d.
      Snow tires or wheels without wheel lock nuts removed; or,
    5. e.
      Any consumables including without limitation oil, fuel, tire tread, air-conditioning gas, etc
Q5What is stereo installation?
A5

You should check the "Stereo" on the Order Form.

New CD player 1DIN (carrozzeria DEH-4100)From US$300
New CD player 2DIN (carrozzeria FH-4100)From US$300
New DVD player (carrozzeria FH-7100)From US$550
Q6How do I receive a proforma invoice?
A6

Please retrieve your proforma invoice after submitting your order by clicking on the "Order this Vehicle" button.

Your proforma invoice will be also sent to you by email.
Or you can also view or print your previous invoice via My Account.

Q7Can you discount?
A7

Please note that the vehicles listed are the fixed price.
Therefore we cannot discount these vehicles.