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Frequently Asked Questions
Popular FAQs
- Q1 How long does shipment take?
- Q2 What is the total cost required to own a car?
- Q3 Can you discount?
- Q4 What is PicknBuy24.com's payment method?
- Q5 Do you know our local clearing agent?
About PicknBuy24.com
- Q1 Who operates PicknBuy24.com?
- Q2 Is PicknBuy24.com trustworthy?
- Q3 Why do people choose PicknBuy24.com?
- Q4 What is office hour of PicknBuy24.com?
About Membership
- Q1 What are the benefits of becoming a member?
- Q2 Do I have to become a member?
- Q3 How do I sign up as a member?
- Q4 How do I recieve my ID and password?
- Q5 I forgot my password!
About the Vehicle's Condition
- Q1 How can I confirm the vehicle's condition?
- Q2 What if I was unhappy with the vehicle's condition?
- Q3 What is Reg.Year?
- Q4 What is Seatbelts Year?
About Import Procedures
About Total Cost
- Q1 What is FOB?
- Q2 What is the total cost required to own a car?
- Q3 How much is the shipping cost?
- Q4 What does warranty cover?
- Q5 What is stereo installation?
- Q6 How do I receive a proforma invoice?
- Q7 Can you discount?
About Payment
- Q1 How do I receive a proforma invoice?
- Q2 When should I pay?
- Q3 What if the car was sold to another client after I paid?
- Q4 When should I pay shipping cost?
- Q5 What is PicknBuy24.com's payment method?
- Q6 What are your bank account details?
- Q7 Can I pay by credit card?
- Q8 Do you accept my local currency?
- Q9 Can I purcahse at FOB Prices?
Shipment
Important Information by Country
- Q1 For Zambian, Kenyan and Ugandan clients (What is JEVIC Inspection?)
- Q2 For Tanzanian clients (What is JAAI Inspection?)
- Q3 For Central African, Nigerian, Senegalese, Mali and Guinean clients (What is CTN Document?)
- Q4 For Mozambican clients
- Q5 For Malawian clients
- Q6 For Caribbean clients
- Q7 For clients importing through Durban port, South Africa
Others
- Q1 I have problem with accessing internet
- Q2 Can I order by FAX or phone?
- Q3 Can I buy left hand drive car?
- Q4 Can I order spare parts?
- Q5 I am not living in my country at the moment, which address do I indicate?
- Q6 Do you have any representative outside of Japan?
- Q7 Why do Japanese people trade their vehicles in so early?
- Q8 Why is mileage(KM) so low?
- Q9 What is PicknBuy24.com's claim policy?
- Q10 Can I amend the Bill of Lading?