Frequently Asked Questions - when you import Japanese vehicles

Please click questions in blue to find answers.

Frequently Asked Questions

Q1 How long does shipment take?
Q2 What is the total cost required to own a car?
Q3 Can you discount?
Q4 What is PicknBuy24.com's payment method?
Q5 Do you know our local clearing agent?
About PicknBuy24.com

Q1 Who operates PicknBuy24.com?
Q2 Is PicknBuy24.com trustworthy?
Q3 Why do people choose PicknBuy24.com?
Q4 What is office hour of PicknBuy24.com?
About Membership

Q1 What are the benefits of becoming a member?
Q2 Do I have to become a member?
Q3 How do I sign up as a member?
Q4 How do I receive my ID and password?
Q5 I forgot my password!
About the Vehicle's Condition

Q1 How can I confirm the vehicle's condition?
Q2 What if I was unhappy with the vehicle's condition?
About Total Cost

Q1 What is FOB?
Q2 What is the total cost required to own a car?
Q3 How much is the shipping cost?
Q4 What does warranty cover?
Q5 What is stereo installation?
Q6 How do I receive a proforma invoice?
Q7 Can you discount?
About Payment

Q1 How do I receive a proforma invoice?
Q2 When should I pay?
Q3 What if the car was sold to another client after I paid?
Q4 When should I pay shipping cost?
Q5 What is PicknBuy24.com's payment method?
Q6 What are your bank account details?
Q7 Can I pay by credit card?
Q8 Do you accept my local currency?
About Shipment

Q1 How long does shipment take?
Q2 When will my car be shipped?
Q3 How will I know about the shipping schedule?
Q4 What is the information required for shipment?
Q5 What do I have to prepare for the shipment?
About Import Procedures

Q1 Which documents do I need to receive my car?
Q2 Do I need to contact a clearing agent?
Q3 How do I find the clearing agent?
Q4 When can I receive my car?
Important information about importing a vehicle to your country

Q1 For Zambian, Kenyan and Ugandan clients (What is JEVIC Inspection?)
Q2 For Tanzanian clients (What is JAAI Inspection?)
Q3 For Mozambican clients
Q4 For Malawian clients
Q5 For Caribbean clients
Q6 For clients importing through Durban port, South Africa
Others
Q1 I have problem with accessing internet.
Q2 Can I order by FAX or phone?
Q3 Can I buy left hand drive car?
Q4 Can I order spare parts?
Q5 I am not living in my country at the moment, which address do I indicate?
Q6 Do you have any representative outside of Japan?
Q7 Why do Japanese people trade their vehicles in so early?
Q8 Why is mileage(KM) so low?
Q9 What is PicknBuy24.com's claim policy?
Q10 Can I amend the Bill of Lading?
If you have any question, please contact us. Our Sales Staff will contact you.